Data Protection Policy ZEDINTEK

1. Data Controller

Protecting your personal data is a priority for us.

ZEDINTEK is a commercial brand operated by the legal entity Marath Mosab Ahmed Al Amoodi, based in Medina, Kingdom of Saudi Arabia.

As the data controller, we are committed to processing your data lawfully, transparently, and securely.

2. Data Collected

We only collect the data necessary for:

• Creating your customer account.

• Processing and shipping your orders.

• After-sales service and quote requests

Collected data may include:

• Name, surname, email address, phone number

• Shipping/billing address

• Order history

• Technical browsing information (via cookies)

3. Purposes of Processing

Your data is used for the following purposes:

• Contract execution (orders, deliveries).

• Communication with our customer service.

• Handling of quotes or specific requests.

• Legal obligations (invoicing, archiving).

• Legitimate interest (statistics, service improvement).

• Consent (newsletter subscription).

4. Data Recipients

Your data may be shared, strictly as necessary, with:

• Our logistics and delivery partners.

• Our secure payment providers.

• Our technical service providers (hosting, security).

• Our legal advisors in case of dispute.

• Competent authorities upon legal request.

5. Data Retention Period

• Order-related data: 10 years (fiscal requirement)

• Contact data: until deletion request.

• Marketing data: until consent withdrawal.

• Quote or form requests: up to 3 years.

6. Data Security

ZEDINTEK applies strict technical and organizational measures:

• Encryption of sensitive data.

• Restricted access to data.

• Secure hosting.

• Partners compliant with international standards.

7. Cookies and Tracking Technologies

Our website uses cookies to:

• Ensure proper functioning of the store.

• Analyze performance (traffic, navigation).

• Display personalized ads (Google Ads, LinkedIn, Facebook).

You can manage or refuse cookies at any time via your browser.

8. Newsletter and Marketing

Subscribing to our newsletter is optional.

You can unsubscribe at any time by clicking the unsubscribe link in each email or by contacting our support team.

9. Your Rights

In accordance with applicable laws, you have the following rights:

• Access your data

• Rectify or delete your data.

• Object to or limit processing.

• Data portability.

• Withdraw your consent at any time.

To exercise your rights, contact us at: contact@zedintek.com.sa

10. Amendments

ZEDINTEK reserves the right to amend this policy.

Any updates will be published on this page with the revision date.

Official website: https://www.zedintek.com.sa