Quality Policy
ZEDINTEK

We make every effort to provide our customers with reliable, compliant products that meet the demands of industrial sectors.

Commitment to Quality

We are committed to:

• Supplying components and spare parts in compliance with international standards (such as CE, RoHS, UL, etc.).

• Selecting our products based on strict criteria: origin, traceability, technical documentation.

• Working only with partners recognized for their reliability and regulatory compliance. Our supply network includes qualified international partners based in Europe, the United States, and Asia.

Rigorous Selection

Each product offered is evaluated based on:

• Complete technical datasheets

• Compliance with international regulations.

• Availability of compliance documentation upon request.

Logistics and Traceability

Our logistics procedures ensure:

• Accurate order tracking.

• Secure packaging, tailored to the nature of the products.

• Fast delivery through professional carriers, with indicative lead times of 5 to 7 business days for
  Saudi Arabia and an additional 1 to 3 days for other Gulf countries

Customer Support & Assistance

SWe remain attentive to our clients to:

• Respond to any technical or administrative inquiry.

• Provide the necessary documentation for purchasing or integration.

• Ensure a responsive and professional service.

Continuous Improvement

Our organization integrates a continuous improvement approach, based on:

• Analysis of customer feedback.

• Regulatory and technical monitoring.

• Optimization of our internal procedures.

Legal Notice

This site is operated under the trade name ZEDINTEK, managed by the legal entity Marath Mosab Ahmed Al Amoodi, registered in Saudi Arabia.